FAQ
3 Payment Methods
Pay for your order in 3 different ways:
– PAYPAL
www.taresso.com cooperates for credit card payments with paypal.
More information
PayPal accepts Mastercard, Visa and Diners.
– PAY ON DELIVERY
We ship your order with the partner courier company and you pay as soon as you receive your order at your home or at your local post office.
The cash on delivery service is an additional 3.30 euros of the total cost of the order.
– BOX NOW PAY ON THE GO!
We ship your order with Box Now and as soon as the order is delivered to the locker, you complete the payment online in a secure environment and receive your package.
The Pay On The Go service is an additional 0.87 euros of the total cost of the order.
– DEPOSIT INTO A BANK ACCOUNT
Place your order by phone or taresso’s online store. Com and pay by deposit to the account:
ALPHA BANK:
ACCOUNT NUMBER: 549002002001423 IBAN: GR9201405490549002002001423
BENEFICIARY: TARESSO IKE
PIRAEUS BANK:
ACCOUNT NUMBER: 5509092980471 IBAN: GR8301725090005509092980471
BENEFICIARY: TARESSO IKE
EUROBANK:
IBAN: GR6002601120000770201212750
BENEFICIARY: TARESSO IKE
NATIONAL BANK:
IBAN: GR7301103790000037902303835
BENEFICIARY: TARESSO IKE
OPTIMA BANK:
IBAN: GR4203400190019022036027197
BENEFICIARY: TARESSO IKE
In case you choose the deposit from a bank other than the above partners of our company, the bank costs for the transaction are borne by the customer.
POLICY OF PRODUCTS
When you choose to pay for your order by bank deposit, the products in your order are held for
48 (working) hours from the moment you place the order.
DURING DEPOSIT
Please do not forget to write your full name in the “reason/remarks” field of the deposit document during your deposit at the Bank.
This way we will know by whom/if the deposit was made.
NOTIFY US
You can scan the copy of the payment order and email it to us at [email protected] When the amount of your order is registered with us, then we will proceed to ship it.
Transportation
Shipping costs for purchases over 20 euros are borne by our company.
For orders under 20 euros, the shipping costs are born by the company.
In the event that the method of payment is by cash on delivery via courier, the customer is, in any case, charged with the cost of cash on delivery, which is 3.30 euros.
The cost of transport for orders under 20 euros by courier is, with a minimum charge, 4.60 euros for the first 2 kilos.
In the event that the payment method is cash on delivery via Box Now, the customer will, in any case be, charged the cost of cash on delivery, which is 0.87 euros.
The shipping cost for orders under 20 euros with Box Now is 2.23 euros up to 20 kg.
In case of return of the order, due to the fault of the customer, the costs of resending the order are borne by the customer himself.
This payment method is not available for orders destined for Cyprus. Please contact us to provide you with relevant information.
The shipping costs for purchases over 20 euros is borne by our company. For orders under 20 euros, the shipping costs is borne by the customer. In the event that the method of payment is by cash on delivery via Courier, the customer is, in any case, charged with the cost of cash on delivery, which is 3.30 euros. The shipping costs for orders under 20 euros is with a minimum charge of 4.60 euros for the first 2 kilos.
If you choose to pay for your order with BOX NOW PAY ON THE GO! (cash on delivery), payment is made using a credit/debit card via your mobile phone or your computer, in a secure banking environment, before receiving your package from the box office. When you pay for your order, the code is activated immediately and you can enter it to open the safe and collect your favorite products! The shipping cost for orders under 20 euros with Box Now is 2.23 euros up to 20 kg.
This shipping cost is not available for orders destined for Cyprus. Please contact us to provide you with relevant information.
- Orders are sent to your place with the courier company Elta Courier or with Courier Center.
- Choosing for the transfer the company BOX NOW, you receive your order from the locker of your choice.
Estimated delivery time is 1-3 working days to Greece.
Choosing the BOX NOW company for transport, your parcel will be waiting for you at the locker for 48 hours. If you want, you can extend the time for another 24 hours, easily and quickly through the BOX NOW website (www.boxnow.gr) or by calling the call center 2111005301.
For orders destined for Cyprus the estimated delivery time is 8 – 10 working days.
Orders are sent to your place with the courier company Elta Courier or with Courier Center.
By choosing the BOX NOW company for the transfer, you receive from the mailbox of your choice. Once your order has been placed in the locker, you will receive a message with the code you must use to receive your parcel. The same message also contains instructions for going to the location of the mailbox of your choice. Enter your code and the box containing your order will open immediately.
Depending on the product, we roast some special varieties of coffee (usually at a higher cost) when the order is placed.
With the same courier company you received and within 14 days at the latest.
In case of return of the order, due to the fault of the customer, the costs of resending the order are borne by the customer himself.
Yes, of course, if you were not satisfied with the delivery time or if there was a mistake in your order, you can return it and we proceed with the refund.
Use the “Forgot my password” service.
No, you can also as a visitor.
As soon as you complete your order, an update is automatically sent to the email you have provided for the registration of the order. This email confirms that the order was successfully completed. Otherwise, please contact us (please check your spam folder).